FAQs

  • E-mail us at dung@gameasa.com - we'll investigate and help you further. It will be very helpful if you can send us some screenshots of your issue plus as many details as possible.

  • Please just send them directly to dung@gameasa.com! We would love to hear them!

  • All games in Gameasa are available for devices with Android (version 4.1 and up) and iOS (version 8.0 and up)

  • To change your connected Facebook account, you will have to go to your Facebook Settings first:
    Log in to Facebook -> Account Settings -> Apps -> The game what do you want to change -> Remove App. Afterwards, you can connect your game to a new Facebook Account.

  • No, it's completely free! However, you can spend money on extra items in the in-game shop if you want.

  • If you have purchase problems, please contact us directly as soon as possible: dung@gameasa.com
    If you require a refund, please do also send us a messenge in case there is a quicker and more appropriate way for us address your concerns: dung@gameasa.com

  • We will update the game every 1-2 weeks. We try to implement features as fast as we can to give you a better gaming experience!

  • Go to your App Store or Google Play and search for Name App. Press the update button and, if necessary, pull down the update screen to refresh it.

term os use

GAMEASA.COM TERMS OF USE

These terms were last updated on the 1st of January 2019.

1. About these terms

1.1 Gameasa(“we”, “us” or “our”) is an online entertainment network with game specific websites, including www.gameasa.com in relation to our website at www.gameasa.com (“Website”), games that are made available via our Website (“Game” or “Games”), and any related services (together with the Website and Games, the “Services”). These terms apply to all and any use of the (content of the) Website(s) and Services. You (“you” or “your”) agree that by accessing and/or using our Services, you are agreeing to these terms and our Privacy Policy (see paragraph 10 below).

1.2 You agree that you are at least 13 years old and that if you are between 13 years and 18 years old, your legal guardian has reviewed and agreed to these terms agrees you can access and use our Services.

1.3 You can access these terms at any time at www.gameasa.com. We can make changes to these terms at any time in accordance with paragraph 14 below and your continued use of our Services shall confirm your acceptance of the updated terms.ess to any data previously associated with your account (including, without limitation, the level or score you have reached in our Games and any Virtual Money or Virtual Goods associated with your account). 3.6 You hereby declare that all information provided is truthful.

15.1 We hope that you won’t have any complaints about us or our Services. If you are unhappy with our use of your Personal Information then please contact our customer services department by using our contact form. You also have the right to complain to your local data protection authority if there is a problem.

16. Legal matters

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